Intarvo technologies is hiring for Team Leader (BPO) in Bengaluru

Huge Requirements for Team Leader in Intarvo Technologies Ltd. Intarvo Technologies
Job openings for Team Leader in Bengaluru/Bangalore. Any graduate candidates are eligible to apply for this job. Intarvo Technologies Job Openings for Candidate should have good communication skills. Interested and eligible candidates can attened for this walkin drive at the below mentioned location. 
Intarvo Technologies Job openings .

Intarvo Technologies Job openings 

Company Name: Intarvo Technologies Ltd

Qualification:  Any UG

Experience: 2 - 5 yrs 
Job Location: Bengaluru/Bangalore

Job Role: Team Leader -(NonTechnical)

Salary:  INR 1,50,000 - 3,00,000 P.A.

Job Details

Roles & Responsibilities: 

• To manage a large and diverse team of CSAs working towards pre-defined targets
• Ensure prompt and accurate service and achievement of targets
• Manage day-to-day activities of the team and ensure compliance to procedures and policy guidelines, encourage and motivate agents in a monotonous job environment
• Develop agent skill sets and manage personal development goals for the agents
• To be accessible when a CSE has grievance that needs escalation.
• Conduct meetings regularly to ensure open communication and devise an action plan to address issues/ concerns raised by the team
• Respond and resolve issues arising out of work or from within the team or across departments that may have a bearing on team effectiveness
• Need-based escalation of decisions and ensure proper follow-up of the same
• Personality: Strong Communication Skills, Convincing ability, Mature, Self motivated, Accessible, Analytical Skills, Focus on Quality, Target Oriented, Crisis and conflict management, Decision Making, Enthusiastic, High on Integrity, Receptive to feedback, Unbiased
• Personal: Ability to put forth ideas, Take initiative, Patience, Proactive, Ability to handle stress, Capable of leading ateam, Ability to work with numbers, Good Listener, Cooperative, Ability to delegate responsibility, Ability to drive results, Provide positive feedback
• Specific Job Skills: Ability to resolve issues, Comprehensive knowledge about the product basket, Align individual goals to Organizational Goals, Skilled in Communication, Comprehension, Composition and Problem solving skills, Commitment to quality and ability to manage performance and change

Desired Candidate profile:

• Good inter-personal skill to interact with different department
• Good knowledge of Ms-Office.
• Good Mailing Etiquettes
• Willing to join at the earliest.

NOTE: Interested candidates meet between 10am -4pm on the below mentioned address: 

Venue

inTarvo Technologies Ltd. 

#63/3, Magadi Main Road, 

P&T Layout,Sunkadakatte, 

Shrigandhada Kavalu, 

Bangalore - 560091

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Reshma Reddy