Requirement for Voice process in Tangoe India Softek . Tangoe India Softek Conducting Interview FOR Voice Process in Bengaluru/Bangalore. Experienced persons are eligible to attend to this drive in Bangalore. Interested and eligible candidates can forwad resume at the below mentioned mailid. jobs in bangalore .
jobs in bangalore
Company Name: Tangoe India Softek Services Pvt
Qualification: UG/PG( B.Tech/B.E,PG:Any Postgraduate )
Experience: 8-12 years
Job Location: Bangalore
Job Role: Assistant Manager/Manager -(NonTechnical)
Salary: Not Disclosed by Recruiter
Experience: 8-12 years
Job Location: Bangalore
Job Role: Assistant Manager/Manager -(NonTechnical)
Salary: Not Disclosed by Recruiter
Job Details
- The Helpdesk Manager is responsible for all operational aspects of the Helpdesk and manages a team of supervisors, team leads, and agents.
- This position is responsible for meeting all HD SLAs and SLOs and ensuring the call quality is high as well as the customer satisfaction.
- The Manager will also set and maintain policy within the Helpdesk and work with clients directly as needed to maintain quality service that meets and exceeds their expectations.