CGI Job Openings for Freshers in Bangalore

August 3, 2015

CGI Job Openings for Freshers in Bangalore

Monday, August 03, 2015
Huge Requirements for freshers in CGI . CGI  job openings in Bangalore. Any Graduates are eligible to apply for this job . Candidate should have good communication skills. Interested and eligible candidates can apply for this job at the below mentioned link.

CGI Job openings for freshers

CGI Job openings for freshers

Company Name: CGI
Qualification: Any Graduate
Experience:  Freshers
Job Location: Bangalore
Job Role: Junior programmer
Salary: Not Mentioned

Job Details

  • Respond to requests for technical assistance by following prescribed procedures.
  • Research reported incidents using available information sources and tools. Diagnose, triage and resolve hardware, software and network-related incidents
  • Log all contacts and document all the activities and results accurately and completely within the incident management tool.
  • Assign unresolved tickets to the appropriate support team.
  • Proactively monitor, follow up and expedite the resolution of assigned and pending tickets.
  • Identify and escalate tickets requiring urgent attention and action.
  • Stay current with system information, changes and updates.
  • Adhere to work schedules, attendance and leave policies.
  • Comply with CGI and Client’s IS/IT policies, code of conduct and quality standards.
  • Excellent speaking and writing skills in English with a neutral accent, correct grammar and syntax
  • Knowledge of customer service principles and practices, ITIL and ITSM
  • Knowledge of IT applications, systems and networks
  • Experience in handling technical support for an international organization
  • Problem analysis and solving
  • Learning, adaptability and attention to detail
  • Ability to type
  • Tolerance to stress, performance driven and continuously improving

Skills:

  • Analytical Thinking
  • Communication (Oral/Written)
  • Diagnostics & Resolution
  • Listening
  • Performs Well Under Pressure
  • Problem Solving/DecisionMaking
  • Service Restoration Mgmt - 1
CGI Selection Process:
  • Aptitude Test
  • Technical Interview
  • HR Interview

Document Required (Original and Photocopies):

  • SSC Marksheet
  • HSC/Diploma Marksheet
  • Graduation & Post Graduation all years’ mark sheets
  • Photo ID proof (Pan Card/ Passport / Driving License / College ID)
  • 2 photographs
  • Resume

APPLY FOR THIS JOB

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