Requirements for freshers in HCL . HCL job openings in Chennai . Any Graduate eligible to attend this drive . Candidate should have good communication skills. Interested and eligible candidates can directly attened for this walkin at the below mentioned location.
Qualification: BE, B.Tech, B.Sc, BCA, Diploma, Under Graduate
Experience: 0 - 3 years
Job Location: Chennai
Job Role: Technical Associate
Salary: Not Disclosed
Time: 10 AM
Navins WSS Towers
107,Harris Road,Pudupet,
Near Casino Theatre, Chennai
Note: Kindly Mention Syed - as Source / Reference at the top of your CV
HCL job openings for freshers
Company Name: HCLQualification: BE, B.Tech, B.Sc, BCA, Diploma, Under Graduate
Experience: 0 - 3 years
Job Location: Chennai
Job Role: Technical Associate
Salary: Not Disclosed
Job Details
- Assist Customers over the phone, with Technical troubleshooting by providing Excellent Customer Service
- Assist Customers over the phone, with Order Provisioning, Order cancelation, delayed orders, expedites, etc.
- Trouble shooting for Broadband related issues.
- Setting up wireless connection on Laptops and Desktops.
- Connectivity issues with ops Modem, Routers, Hubs and Switches.
- Dealing with network connectivity LAN , WAN and MAN.
- Checking the exchange line issues / outages / fixing appointment with the technician at UK.
Desired Skills:
- Highly confident communicators with excellent interactive ability.
- Tailors tone and communication style to the customers needs.
- Offers clear explanations.
- Demonstrable call control skills.
- Culturally aware with good intercultural skills.
- Crafts appropriate responses to customer objections and uses strategies to repair communication.
- Speaks standard business English in a neutral accent with no mother tongue influence
- Highly sentient.
- Ability to identify and respond appropriately to customers emotions.
- A high level of professional integrity with a tendency to do the right thing.
- Tenacity in dealing with complex problems.
- An analytical thinker, showing the ability to make decision and solve customer problems with minimal supervision.
HCL Walkin Interview Details:
Walkin Interview Date: 21st July to 24th July 2015Time: 10 AM
Venue:
HCL Technologies LimitedNavins WSS Towers
107,Harris Road,Pudupet,
Near Casino Theatre, Chennai
Note: Kindly Mention Syed - as Source / Reference at the top of your CV