Huge Requirements for freshers in HCL. HCL Job Openings for freshers in Chennai . Any Graduate eligible to attend this drive. Candidate should have good communication skills. Interested and eligible candidates can attend drive at the below mentioned location.
Qualification: Any Graduate
Experience: 0 - 3 years
Job Location: Chennai
Job Role: Junior Engineer
Salary: Not mentioned
Walkin Time: 10 AM
Interview Venue:
HCL Technologies,
107 Harris Road, Navin WSS Towers,
Pudupet, (Near Casino Theatre).
jobs in HCL
Company Name: HCL Technologies LtdQualification: Any Graduate
Experience: 0 - 3 years
Job Location: Chennai
Job Role: Junior Engineer
Salary: Not mentioned
Job Details
- Assist Customers over the phone, with Technical troubleshooting by providing Excellent Customer Service Assist Customers over the phone, with Order Provisioning, Order cancelation, delayed orders, expedites, etc.
- Trouble shooting for Broadband related issues.
- Setting up wireless connection on Laptops and Desktops.
- Connectivity issues with ops Modem, Routers, Hubs and Switches.
- Dealing with network connectivity LAN , WAN and MAN.
- Checking the exchange line issues / outages / fixing appointment with the technician at UK.
- Any Graduate (BE/B.Tech / Arts and Science-Any stream) / Under Graduate (2015 / 2014 or previous year Passed outs) / candidates with backlogs up to 4 papers can also apply / Diploma holders(10+2+2 only).
Skills:
- Highly confident communicators with excellent interactive ability.
- Tailors tone and communication style to the customers needs.
- Offers clear explanations.
- Demonstrable call control skills.
- Culturally aware with good intercultural skills.
- Crafts appropriate responses to customer objections and uses strategies to repair communication.
- Speaks standard business English in a neutral accent with no mother tongue influence
Highly sentient. - Ability to identify and respond appropriately to customers emotions.
- A high level of professional integrity with a tendency to do the right thing.
- Tenacity in dealing with complex problems.
- An analytical thinker, showing the ability to make decision and solve customer problems with minimal supervision.
- Can identify non value add processes and practices. Able to articulate and champion more effective ways of working.
HCL Selection Process:
- Aptitude Test
- Technical Interview
- HR Interview
Document Required (Original and Photocopies):
- SSC Marksheet
- HSC/Diploma Marksheet
- Graduation & Post Graduation all years’ mark sheets
- Photo ID proof (Pan Card/ Passport / Driving License / College ID)
- 2 photographs
- Resume
HCL Walkin Details:
Walk-in Date: 14th to 16th July 2015Walkin Time: 10 AM
Interview Venue:
HCL Technologies,
107 Harris Road, Navin WSS Towers,
Pudupet, (Near Casino Theatre).