Dell Job Openings for Freshers in Hyderabad from 17 to 20 July 2015

Huge Requirements for Freshers in Dell . Dell Job Openings in  Hyderabad .  Any Graduate eligible to attend this drive from 17th to 20th July 2015. Candidate should have good communication skills. Interested and eligible candidates can directly attend the walkin interview at the below mentioned location.

jobs in Dell Hyderabad

Company Name: Dell
Qualification: Any Graduate
Experience:  0 to 4 Years
Job Location: Hyderabad
Job Role: Client Technical Support
Salary: Not Disclosed

Job Details

• Responsible for providing telephone support for customers on operation or maintenance of Dell products.
• Assist phone customers by diagnosing problems, and providing resolutions for technical and service issues.
• Ensure proper escalation procedures are followed.
• Perform work in accordance to standardized policies and procedures.
• Work requires strong analytical ability to resolve complex technical issues in addition to effective phone communication skills.

Responsibilities:

• Provides support in the inbound or outbound call center
• Outbound call center agents prioritize work based on time and complexity requirements- exercises sensitivity to due process and proper pacing.
• Solves Customer Issues on any product- mostly in warranty XPS Systems
• Routes customers when appropriate to proper support queues
• Partners with Technical Support Specialists to improve customer experience elements (e.g. correct solutions, consistent procedural adherence, relating skills)
• Responsible for regular adjustments that contribute business metric goals
• Excels at tolerance for processes and people
• Solves problems for customer's with challenging expectations (often escalated or irate)
• Solves problems consistently and completely with minimum supervision.
• Responsible for working to share strengths with peers
• Excels at recognizing internal and external customer's needs and expectations

Desired Profile:

• Should be open to work in night shifts in a 24x7 environment.
• Should have excellent communication skills in English.
• Should be open to relocate to Hyderabad
• Minimum Graduates in any stream. (10+2+3)
• Candidates with technical qualification
• Experience of upto 4 years only

Dell Selection Process:

• Aptitude Test
• Technical Interview
• HR Interview

Document Required (Original and Photocopies):

• SSC Marksheet
• HSC/Diploma Marksheet
• Graduation & Post Graduation all years’ mark sheets
• Photo ID proof (Pan Card/ Passport / Driving License / College ID)
• 2 photographs
• Resume

Dell Walkin Details:

Walkin Date: 17th to 20th July 2015
Walkin Time: 11 AM

Interview Venue:

Dell International Services,
Plot No 42, Madhapur,
Hyderabad - 500081,
Opp Deloitte, Hitech City

Contact Person: Lakshmi or Vivek

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